Change Management

Salary: £? - ? per year

Requirements

• Strong London Market insurance experience, including Lloyds or company market
• Proven delivery of change within underwriting or operational transformation programmes
• Demonstrated ability to drive stakeholder engagement and behavioural adoption
• Experience with process standardisation and operating model change
• Strong workshop facilitation, communication, and stakeholder management skills
• Experience with underwriting workbench, PAS, or workflow transformation is highly desirable
• Exposure to delegated authority or bordereaux operations is highly desirable
• Pragmatic, delivery-focused, and commercially aware
• Credible with senior business stakeholders
• Comfortable navigating complex environments and influencing without authority

Responsibilities

• Develop and deliver change strategies aligned to transformation objectives
• Drive stakeholder engagement across underwriting, operations, claims, and support functions
• Lead business readiness and adoption activities, including impact assessments and intervention planning
• Facilitate workshops to align on target operating models and process changes
• Deliver communications, training coordination, and change collateral
• Support embedding of standardised processes and monitor adoption outcomes

Technologies

• Support

More

We are supporting a London Market insurance client on a business transformation programme. This is a hands-on, delivery-focused contract role based in London EC3, with 3 days onsite and 2 days remote, for 10 weeks or more. The role focuses on underwriting-led process standardisation, operating model optimisation, and driving adoption of new ways of working across key business functions. We are looking for someone who can bridge the gap between transformation delivery and business adoption in a complex insurance environment.

last updated 30 week of 2026