[Remote] USA REMOTE || Product Manager Order Management System (OMS)

Note: The job is a remote job and is open to candidates in USA. Dice is a company seeking a Product Manager for their Order Management System (OMS).

The OMS Product Manager will be responsible for defining and enhancing the OMS to ensure it meets strategic business goals while collaborating with various stakeholders.

Responsibilities Define and own the OMS product vision, roadmap, and backlog aligned with business prioritiesIdentify opportunities to improve order lifecycle efficiency, scalability, and customer experienceEvaluate and prioritize enhancements related to order capture, allocation, sourcing, fulfillment, returns, and cancellationsPartner with business teams (Sales, Operations, Supply Chain, Customer Service, Finance) to gather requirementsCollaborate with engineering, architecture, and QA teams to translate business needs into functional and technical requirementsAct as the primary point of contact for OMS-related decisions and trade-offsWrite detailed user stories, functional specifications, and acceptance criteriaLead backlog grooming, sprint planning, and release readiness activitiesEnsure timely and high-quality delivery of OMS features and integrationsManage integrations between OMS and upstream/downstream systems such as ERP, WMS, TMS, eCommerce platforms, POS, and CRMEnsure data accuracy, order visibility, and exception handling across systemsSupport omnichannel use cases including BOPIS, ship-from-store, drop-ship, and returns managementMonitor OMS performance KPIs (order cycle time, fulfillment accuracy, SLA adherence)Identify root causes of operational issues and drive continuous improvementSupport UAT, production releases, and post-go-live stabilizationWork with OMS vendors (e.g., Manhattan, Blue Yonder, IBM Sterling, Salesforce OMS, SAP OMS)Manage vendor roadmap alignment, upgrades, and issue resolution Skills Bachelor s degree in Engineering, Computer Science, Business, or related field5 10 years of experience in product management, business analysis, or solution ownership. 8+ years of overall experienceHands-on experience with Order Management Systems in retail, eCommerce, or supply chain environmentsStrong understanding of order lifecycle processes and omnichannel fulfillment modelsExperience working in Agile/Scrum delivery environmentsExperience with OMS platforms such as Manhattan OMS, IBM Sterling, SAP S/4HANA, Salesforce OMS, or Blue YonderKnowledge of APIs, event-driven architectures, and system integrationsStrong analytical and problem-solving skillsExcellent communication and stakeholder management abilitiesAbility to balance strategic thinking with hands-on execution Company Overview Dice is a job-searching platform for technology professionals.

It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is http://www.dice.com.

Company H1B Sponsorship Dice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.