Refund Policy

Refund eligibility

Refunds for first-time purchases requested within 14 days of the charge are eligible for a full refund. After 14 days, or for renewals, refunds are handled case-by-case (e.g. technical issues or billing errors). We aim to be fair and will work with you and our payment partner to resolve valid requests.

How to request a refund

Contact us at [email protected] with your account email and the transaction or order details. Depending on how your payment was processed, our payment partner (Dodo Payments) may also assist with charge-specific requests. We will coordinate with them where needed to process eligible refunds.

Cancellations

Cancelling your subscription stops future renewals. You will not be charged again after cancellation, but you will not receive a refund for the current billing period already paid. Access continues until the end of that period.

For more on billing and payments, see our Terms & Conditions. For general questions, visit our Contact page.