IT Project Delivery Engineer

Salary: £35,000 - 39,000 per year

Requirements

• At least 3 years professional experience within a Managed Services IT environment
• Wide range of networking knowledge including IP addressing, VLANs, routing, and VPN administration
• Enthusiastic can-do attitude with the ability to independently approach unfamiliar problems
• High degree of people skills and technical competence
• Excellent work ethic with the ability to manage and prioritise workload
• Approachable and intelligent, able to remain calm under pressure
• Good verbal and written communication skills
• General understanding of DNS, telephony systems, and website/email hosting
• Willingness to undertake out of hours work where required
• Full UK Driving Licence required
• GCSE or equivalent education required
• Essential Experience:
• Experience resolving and diagnosing Windows issues
• Strong familiarity with Microsoft 365 services (e.g., Exchange, Intune, Entra ID, SharePoint)
• Experience administering Microsoft Windows Server 2016 – 2025, and knowledge of Active Directory and Group Policy
• Preferable Experience:
• Web hosting technologies (cPanel/WHM, MySQL)
• Experience supporting MacOS and MDM solutions
• Linux CLI administration

Responsibilities

• Perform planning, implementation, and management of IT projects including server deployments, Microsoft 365 cloud migrations, phone system deployments, and new network installations
• Provide escalated end-user technical support both remotely and on-site when required
• Configure and support Microsoft 365, Intune, Entra ID, Windows Server, and Active Directory
• Install, configure, and maintain hardware such as PCs, servers, and networking equipment
• Educate clients and internal teams on best practices
• Record all activities within a PSA and Ticketing system
• Develop and maintain existing relationships with clients
• Serve as an escalation point for 1st and 2nd line support issues
• Work with clients to understand their objectives and challenges, proposing solutions
• Stay updated on the latest vendor technologies and best practices

Technologies

• Active Directory
• Cloud
• Hardware
• Support
• Linux
• macOS
• Microsoft 365
• MySQL
• Network
• SharePoint
• VPN
• Web
• Windows
• Office 365
• DevOps

More

At Provident IT, we are excited to expand our team with the addition of an IT Project Delivery Engineer based in Melton Mowbray, Leicestershire. We focus on delivering exceptional IT solutions to a diverse portfolio of clients across various sectors, prioritizing customer service at every stage. Joining our friendly team means making a real impact on the future of IT services while enjoying competitive salary packages, personal growth opportunities through vendor-based training, and a range of employee benefits including private healthcare and generous annual leave. We foster a fun company culture with regular team events and strive to support our employees in a dynamic work environment.

last updated 13 week of 2026