IT Support Analyst

Salary: £28,000 - 30,000 per year

Requirements

• Demonstrable experience in an IT support/service desk role
• Competent hands-on skills with Microsoft 365 (O365), Intune, end user onboarding, hardware support
• Evidence of troubleshooting across multiple applications; confident supporting non-technical users
• Full UK driving licence & car
• Experience with Zoho Desk or similar ticketing system (nice-to-have)
• Exposure to networking fundamentals or multi-site environments (nice-to-have)
• Willingness to learn in-house applications and an appetite for technology optimisation (nice-to-have)

Responsibilities

• Provide hands-on IT support to users at head office and remote sites, including setup, troubleshooting, and onboarding
• Manage a broad exposure to Windows hardware, O365/Intune, cloud-first environments, and custom in-house business applications

Technologies

• Cloud
• Hardware
• Support
• Microsoft 365
• Windows
• Office 365

More

We are an ambitious, growing company that values its employees and customers at its core. We offer a competitive salary of £28,000 plus benefits. Join our dynamic team in Warwick, where youll have the opportunity to work in a supportive environment and tackle exciting challenges.

last updated 13 week of 2026