Application Manager

Salary: £24,000 - 64,000 per year

Requirements

• 3 years supporting and maintaining enterprise applications, ideally within print, POS, creative production, or supply chain environments
• Strong understanding of procurement workflows, financial processes and supplier management
• Detail-focused with a passion for process optimisation and the ability to use system metrics to inform improvement initiatives
• Excellent stakeholder engagement skills, with the ability to translate technical requirements into commercial solutions
• A strong sense of ownership and the ability to work independently in a fast-paced, multi-country environment
• Understanding of ITIL practices and project management frameworks; experience in platform configuration and user training

Responsibilities

• Act as the internal lead for core applications, ensuring configuration and performance meet business and client requirements
• Identify and implement workflow improvements to reduce manual tasks and drive adoption of advanced system features
• Provide expert troubleshooting and lead training initiatives for internal, client, and supplier teams
• Support API-led integrations and ensure high standards of data accuracy, consistency, and compliance across all reporting
• Lead application upgrades, module rollouts, and process redesigns to align with strategic goals
• Partner with third-party providers on roadmap development and work across functions to support commercial and technical projects

Technologies

• API
• Support
• ITIL
• Architect
• ERP
• Marketing

More

We are TMS Global, a leading subsidiary of DS Smith, specializing in sustainable packaging solutions and other fibre-based products. Our team consists of just over 300 dedicated individuals spread across Europe, AMEA, and the Americas. We proudly support one of our large multinational FMCG customers in delivering managed services for their POS and Display requirements. We emphasize building a diverse, motivated workforce and fostering a culture of inclusion where differences are valued and everyone has equal opportunities for success. This full-time remote role may require some travel to sites in Manchester and London.

last updated 19 week of 2026