IT Systems Analyst

Salary: £45,000 - 52,000 per year

Requirements

• Based within the West Midlands or reasonable commuting distance
• 4+ years of hands-on infrastructure experience in a medium/large enterprise environment
• Strong experience with Windows Server, Windows client environments, and hybrid AD/Azure AD
• Azure administration experience (IaaS/PaaS)
• Practical expertise with Microsoft 365, including Intune, Entra ID, and Exchange Online
• Solid networking knowledge (LAN/WAN, DNS, DHCP, VPNs, VLANs, routing)
• Experience with backup, disaster recovery, and operational recovery testing
• Strong PowerShell scripting and automation skills
• Experience with change management and stakeholder engagement
• Familiarity with data protection and information security frameworks
• Relevant certifications (Azure Administrator, M365 Certified, MCSE) - Desirable
• Experience with endpoint management and imaging tools - Desirable
• Knowledge of monitoring tools, capacity planning, and performance tuning - Desirable
• Healthcare or clinical systems experience - Desirable
• Linux or containerisation (Docker) knowledge - Desirable
• Experience supporting migrations, deployments, or M&A integrations - Desirable

Responsibilities

• Deliver hands-on technical support and operational management of core infrastructure services across UK sites
• Integrate new systems and platforms into the organisations network and domain, including planning, testing, deployment, and post-go-live support
• Support and maintain clinical/business applications and their underlying infrastructure, ensuring performance and availability
• Provide 3rd-line incident diagnosis and resolution, including root-cause analysis and long-term remediation
• Conduct regular site visits to support local teams, validate deployments, and assist during outages or major incidents
• Ensure compliance with security and regulatory standards (e.g., GDPR, ISO27001, Cyber Essentials Plus)
• Automate operational processes using PowerShell and other tools to streamline configurations, patching, and deployment activities
• Lead or support change management: risk assessments, implementation plans, communication, and post-implementation reviews
• Monitor performance and capacity with MSPs, identifying improvements and ensuring service levels are met
• Produce technical documentation, runbooks, diagrams, incident reports, and progress updates for stakeholders
• Collaborate with clinical, operational, and vendor teams to ensure smooth service delivery and minimal disruption
• Participate in out-of-hours maintenance or incident response when required

Technologies

• Azure
• Docker
• IaaS
• Support
• LAN
• Linux
• Microsoft 365
• Network
• PaaS
• PowerShell
• Security
• Windows
• Office 365
• Cloud
• Architect

More

We are a forward-thinking organisation located in Birmingham / West Midlands, offering a competitive salary of up to £50,000 for the IT Systems Analyst role. This 12-month fixed-term contract presents a fantastic opportunity for skilled professionals to make a real impact while enjoying autonomy in their work. Our team values high service standards and is committed to delivering excellent IT services in the healthcare space. Candidates will work remotely with one day per week on-site at client locations.

last updated 16 week of 2026