IT Support Engineer

Salary: £26,000 - 29,000 per year

Requirements

• Excellent people skills.
• Excellent time management.
• Excellent communications skills.
• Proven knowledge of Windows Active Directory and Office 365.
• Willingness to work individually as well as part of a team.
• Full / clean driving license.
• Full DBS Check required.
• At least one year of previous experience in a similar role.
• Proven understanding of Office 365, Windows desktop and server.

Responsibilities

• Provide onsite and remote technical support across desktops, networks, and cloud systems.
• Resolve support tickets within agreed timeframes.
• Troubleshoot issues efficiently and communicate clearly with customers.
• Act as a trusted point of contact during onsite visits.
• Provide advice on improvements, upgrades, and best practices.

Technologies

• Active Directory
• Cloud
• ICT
• Support
• Office 365
• Windows
• Hardware

More

We are a vibrant IT company based in Pinchbeck, Spalding, South Lincolnshire, dedicated to supporting businesses around the East Midlands. Established in 2001, we have a rich history of providing ICT support, particularly in education. Our professional and friendly team of engineers is committed to assisting with new projects and day-to-day operations. With our tailored contracts and focus on individual organizational needs, we ensure the best possible service delivery. We offer a competitive salary of £26,000 - £29,000 per annum for full-time positions.

last updated 14 week of 2026