Service Support Engineer CCTV/ANPR

Salary: £76,960 - 81,120 per year

Requirements

• Proven experience working with CCTV and ANPR systems
• Strong background in installation and service support
• Ability to diagnose and resolve technical faults
• Experience working in a field service or support engineering role
• Good communication and problem-solving skills
• Experience with Genetec or similar CCTV VMS systems (desirable)
• Knowledge of networking, LAN, or IT systems (desirable)
• Experience with structured cabling or fibre (desirable)
• Background in airports or high-security environments (desirable)

Responsibilities

• Provide day-to-day support for CCTV, ANPR, and security systems
• Carry out fault finding, maintenance, and repairs on hardware and software
• Install and configure CCTV cameras, ANPR systems, and related equipment
• Support system applications such as Genetec and similar platforms
• Perform preventative and reactive maintenance across site
• Produce clear service reports and maintain documentation
• Work collaboratively with internal teams and site stakeholders
• Participate in an on-call rota (24/7 shared)
• Ensure all work is completed in line with health & safety procedures

Technologies

• Hardware
• Support
• LAN
• Security

More

We are seeking an experienced Service Support Engineer to join our team at a busy and high-profile environment supporting security systems across a major airport site in the Heathrow area. This 12-month contract offers the chance to be hands-on, ensuring critical systems remain fully operational and compliant with service level agreements. We pride ourselves on our collaborative work culture and commitment to maintaining high safety standards.

last updated 20 week of 2026