Head of AI and Automation Delivery

Salary: £68,000 - 71,800 per year

Requirements

• Proven experience delivering complex software/digital initiatives
• Strong business engagement and stakeholder management skills
• Experience leading delivery across multiple workstreams or portfolios
• A track record of working closely with development teams (pro-code environments essential)
• Experience managing suppliers and working within structured governance frameworks
• Ability to translate business needs into structured delivery pipelines
• Strong change leadership and influencing skills
• Ability to operate effectively in a matrix environment
• Excellent communication skills, including engagement with senior stakeholders
• A pragmatic, delivery-focused mindset with strong problem-solving ability
• Comfortable balancing pace of delivery with governance and control
• Experience working in complex or regulated environments
• Exposure to AI, automation, or low-code platforms (desirable)
• Familiarity with citizen development or centre of excellence models (desirable)

Responsibilities

• Lead delivery across both pro-code and low-code AI/automation initiatives
• Act as the primary interface between business stakeholders and delivery teams
• Shape and refine demand into clear, deliverable opportunities
• Manage a prioritised pipeline of initiatives, ensuring alignment with governance and strategy
• Oversee delivery across internal teams, citizen developers, and third-party suppliers
• Coordinate governance, reporting, risks, and dependencies across the programme
• Track and evidence benefits realisation and outcomes
• Support adoption and transition of solutions into operational use
• Provide oversight of low-code delivery via a Centre of Excellence model
• Lead and develop a small delivery-focused team

Technologies

• AI
• Support
• Matrix

More

We are a leading London-based organization delivering a major AI & Automation transformation program focused on driving measurable improvements in efficiency, service quality, and insight. This role as the Head of AI Delivery and Automation offers the opportunity to deliver a cutting-edge AI platform with tangible outcomes. This is a 12-month fixed-term contract positioned in a hybrid working environment, allowing for a balance between onsite and remote work. We provide a salary range of £68,000 - £71,800 per annum, excellent pension, and generous holiday benefits.

last updated 16 week of 2026