Senior IT Engineer

Salary: £46,000 - 58,000 per year

Requirements

• 4-5+ years experience in a similar IT infrastructure or network engineering role
• Proven ability to build and maintain lasting customer relationships
• Expertise in providing both remote and on-site support
• Ability to commute to Fyfield, Oxfordshire and work in a fully office-based role
• In-depth knowledge of Cisco routers and switches
• Experience with Fortinet firewall configuration, management, and reporting
• Strong networking knowledge, including TCP/IP, routing, connectivity, and IT security
• Windows Server administration experience
• Excellent written and verbal communication skills
• Active Directory and Azure AD administration
• Strong Microsoft technology experience, including Azure, Microsoft 365, and Intune
• Experience with Windows Hyper-V and Hyper-V clustering
• Experience supporting Windows 10/11 and Apple devices
• Experience with Intune, Apple, and Meraki MDM solutions
• Knowledge of backup technologies and disaster recovery processes
• Microsoft SQL Server experience

Responsibilities

• Architect scalable networking solutions based on individual business requirements
• Work with senior management to define policies and procedures
• Create network topologies and diagrams
• Recommend network hardware and software improvements to enhance service delivery and profitability
• Implement new network technologies and infrastructure upgrades
• Monitor network performance and identify potential issues
• Conduct problem analysis and investigations, diagnosing and resolving complex network problems
• Ensure all systems are monitored and backed up at agreed intervals
• Perform routine network maintenance checks
• Provide and coordinate on-site end-user support
• Escalate critical network issues to management when required
• Implement network security policies and best practices
• Ensure network systems are protected and accessible only by engineers with the appropriate skillset
• Identify and mitigate network vulnerabilities
• Test and apply security patches and firmware updates to maintain system security
• Assess network capacity and plan for future growth
• Optimise network performance through traffic analysis and necessary adjustments
• Implement network load-balancing strategies
• Provide technical guidance and support to junior engineers
• Train and develop team members on new technologies
• Review and approve network changes
• Support other teams when required to ensure customer systems remain operational and maintained
• Maintain detailed network documentation, including procedures, configurations, and diagrams, to a high standard
• Generate network performance and security reports for management
• Manage operational networking systems
• Manage field engineers to ensure fixes and installations are completed within contractual and project timescales
• Advise senior management of any required changes to engineer schedules to ensure adequate team coverage
• Manage network-related projects
• Participate in management meetings relating to network projects and support tickets
• Collaborate with other teams to ensure projects are delivered as defined
• Participate in engineer reviews and training schedules
• Ensure all new deployments and upgrades are updated within WUG, SolarWinds, and IT Glue

Technologies

• Active Directory
• Architect
• Azure
• Cisco
• Firewall
• Firmware
• Hardware
• Hyper-V
• Support
• Microsoft 365
• Network
• SQL
• Security
• TCP/IP
• Windows
• Office 365
• Cloud
• DevOps

More

We are a technology-focused company based in Fyfield, Oxfordshire, with over 30 years of experience delivering IT solutions for businesses. We offer a full-time, fully office-based Senior IT Engineer position with a salary of £46,000-£58,000 per annum depending on experience, plus a business/performance-related bonus. Our benefits package includes a potential company vehicle for the right candidate, company pension, employee discount, flexible schedule, private health care, group life cover, and eligibility for profit share after 12 months of continuous service.

last updated 27 week of 2026