Fully Remote AV Field Service Engineer

Salary: £35,000 - 45,000 per year

Requirements

• We require at least 2 years previous experience within a professional audio, video, video conferencing, or similar technical role.
• We require the ability to install and configure equipment using software tools.
• We require the ability to terminate cables to industry standard.
• We require self-motivation, reliability, and a professional approach.
• We require excellent communication, analytical, and interpersonal skills.
• We require the ability to plan and manage your own workload efficiently.
• We require a current driving licence, as this is a field-based role.

Responsibilities

• We attend client sites and resolve issues in a timely and professional manner.
• We communicate with clients and build strong relationships with them.
• We use problem-solving skills to identify faults and deliver high-standard solutions.
• We deliver end-user training after the installation of new devices.
• We accurately complete job reports, explain the steps taken, and obtain client sign-off.
• We accurately complete other service records.
• We identify sales opportunities with existing clients and feed back to our Sales team.
• We conduct and record site surveys to a high standard.
• We maintain standards of technical excellence within the team.
• We participate in training and development activities.

Technologies

• Support

More

We are a leading communications company offering an innovative and dynamic working environment. We provide an excellent salary, overtime pay, flexible working hours, 25 days holiday, and a bonus. We also support career progression through training and development. In addition, we provide a company van available for personal use with free unlimited mileage and fuel, plus a laptop, phone, and the necessary tools and equipment.

last updated 30 week of 2026