ServiceNow Test Analyst

Salary: £40,000 - 45,000 per year

Requirements

• Previous experience of software testing, manual or automated, ideally with ServiceNow - ITSM, CSM.
• Working experience of test and defect management tools, ideally Jira, Zephyr or DevOps.
• An understanding of ITIL, and experience of advising best practices, methodologies and test execution.
• Knowledge & experience of designing, developing and executing ATF test cases in ServiceNow.
• ServiceNow certification is advantageous as is ISTQB Test Certification.

Responsibilities

• Working closely with the whole implementation team to create, review, and execute test plans and scripts for functional testing; both manual and automated.
• Analysing technical/functional specifications and user stories to drive out test scripts & steps.
• Overcoming risks and any issues found during testing.

Technologies

• DevOps
• ISTQB
• ITIL
• ITSM
• JIRA
• ServiceNow

More

We are a growing IT Systems provider looking to expand our ServiceNow implementation team. The role of a QA Engineer is vital to our operations, and we offer a competitive salary of up to 45k. You will have the opportunity to significantly impact the quality of our output while working in a dynamic, collaborative environment. This is a hybrid position that allows for a balance of in-office and remote work.

last updated 25 week of 2026