Senior Solutions Engineer

Salary: £80,000 - 80,000 per year

Requirements

• We require at least 3 years of experience in a Solutions Engineer, Presales Engineer, Solutions Consultant, Technical Consultant, or integration-focused role within a SaaS environment.
• We require proven experience working directly with customers in a client-facing technical capacity.
• We require a strong understanding of systems integration concepts and API implementations, particularly RESTful APIs.
• We require experience working with SQL and relational databases.
• We require excellent communication, presentation, and stakeholder management skills.
• We require the ability to explain complex technical concepts to both technical and non-technical audiences.
• We require strong troubleshooting and problem-solving capabilities.
• We require the ability to work collaboratively with international and remote teams.
• We require the ability to manage multiple priorities and thrive in a fast-paced, evolving environment.
• A degree in Computer Science or a related technical discipline is preferred.
• Experience within SaaS, Payments, FinTech, Logistics, ERP, CRM, or other API-driven technology environments would be advantageous.

Responsibilities

• We help clients understand the capabilities, flexibility, and value of our platform through technical discussions, demonstrations, and solution workshops.
• We partner with the commercial team to identify and qualify opportunities, uncover customer requirements, and support the sales process.
• We identify technical objections and develop strategies to resolve challenges throughout the customer lifecycle.
• We recommend best-practice integration approaches and solution architectures to ensure successful implementations.
• We act as the technical lead during customer onboarding and integration projects.
• We build and demonstrate prototypes, integrations, and technical solutions where required.
• We provide ongoing technical guidance, education, and support to customers and partners.
• We develop deep product expertise and stay up to date with new features, enhancements, and product roadmaps.
• We work closely with Product and Engineering teams, providing customer feedback and acting as the voice of the customer internally.
• We support customers in optimising their use of the platform and achieving their desired business outcomes.

Technologies

• API
• CRM
• ERP
• Support
• SQL

More

We are a global SaaS organisation and a recognised leader in our specialist market. As we continue to expand internationally, we are looking to appoint a Senior Solutions Engineer to join our London-based team. This is a customer-facing hybrid role based in London, working 3 days per week in the office. It combines technical consulting, pre-sales, solution design, and integrations, and offers a base salary of £75,000 to £80,000 plus £20,000 to £30,000 variable pay. We work closely across Sales, Product, and Engineering to help customers solve business challenges, implement solutions successfully, and maximise the value of our platform.

last updated 33 week of 2026