Field Service Engineer

Salary: £35,000 - 35,000 per year

Requirements

• We require a full, valid UK driving licence with regular access to a vehicle.
• We are looking for experience with end-user IT support, including computers, networks, software, and devices.
• We need a working understanding of network devices, routers, switches, and access points.
• We require knowledge of Microsoft 365 administration.
• We expect familiarity with Windows Server and Windows Desktop environments.
• We need comfort using hands-on site tools such as drills, ladders, and cable crimpers.
• Bonus points for experience with Active Directory, virtualisation (VMware/Hyper-V), SharePoint, firewalls, VPNs, or wireless infrastructure.
• This role is subject to a satisfactory DBS check, with enhanced checks requested following a conditional offer of employment.

Responsibilities

• We visit client sites to install, configure, and maintain IT infrastructure, including network equipment, hardware, and software.
• We respond to on-site incidents and provide technical support.
• We schedule and manage site attendances and project work.
• We support our central helpdesk team with remote end-user support.
• We complete site documentation, asset audits, and administration.
• We assist our sales team with site surveys and pre-sales recommendations.

Technologies

• Active Directory
• Hardware
• Hyper-V
• Support
• Microsoft 365
• Network
• SharePoint
• VMware
• Windows
• Office 365

More

We are a growing technical team looking for a technically capable and customer-focused IT Field & Support Engineer to join us. In this hands-on role, you will be the primary point of contact for on-site IT installations and support across client sites, working closely with our Lead Engineer. You will help deliver gold-standard service to our customers through network infrastructure installs, hardware support, incident response, and collaboration with our helpdesk and sales teams. We value customer-first thinking, clear communication, ownership, self-motivation, and a willingness to learn new technologies.

last updated 25 week of 2026