IT Technician

Salary: £32,000 - 35,000 per year

Requirements

• IT support experience in the education sector (preferably in a school, college, or multi-academy trust setting)
• Proactive approach to providing IT support
• Excellent customer service and communication skills
• Strong working knowledge of Microsoft 365
• Familiarity with systems and technologies in the education sector

Responsibilities

• Provide first line and second line IT support to primary schools across Merseyside
• Resolve day-to-day technical issues for schools
• Maintain secure and reliable IT systems
• Ensure technology consistently supports teaching, learning, and school operations
• Conduct helpdesk support, on-site and remote troubleshooting
• Perform system maintenance and device builds/installation
• Monitor backups, security systems, and filtering systems

Technologies

• Support
• Microsoft 365
• Security
• Office 365
• Cloud
• DevOps

More

We are a well-established education-focused managed service provider, serving over 150 schools in the North West. Our organization prioritizes long-term partnerships and collaborates closely with educational leaders to deliver high-quality digital and technology services. We offer a supportive environment that encourages personal growth and development, with competitive salaries ranging from £32,000 to £35,000, based on experience. Join us to make a meaningful impact within the education sector.

last updated 16 week of 2026