Field Service Engineer - Woking Based

Salary: £60,000 - 70,000 per year

Requirements

• We are looking for engineers with experience in one or more of the following: defence, military or secure government environments; radio frequency systems and secure communications; Cisco networking, routing and switching; Windows Server (2016/2019/2022); VMware ESXi and/or Microsoft Hyper-V; LAN, WAN and VLAN networking; encryption and cryptographic equipment; hardware installation, fault diagnosis and preventative maintenance; customer-facing technical support; configuration, release and change management.
• HNC/HND or degree in Engineering, or equivalent military experience.
• Full UK driving licence.
• Willingness to travel throughout the UK, with occasional international travel.
• Eligible to obtain SC and DV Security Clearance.
• Ability to participate in a 24/7 on-call rota.
• Previous service in the Royal Air Force, Royal Signals, 14 Signal Regiment, REME, or similar defence communications and engineering roles is particularly encouraged.
• We are interested in candidates with equivalent commercial experience as well.

Responsibilities

• Install, commission and configure secure networking and communications equipment.
• Carry out preventative maintenance, firmware upgrades and system health checks.
• Diagnose and resolve hardware and infrastructure faults through structured root cause analysis.
• Install and support Windows Server environments, virtualisation platforms and secure network infrastructure.
• Provide technical support during customer trials, demonstrations and military exercises.
• Deliver technical training to operators and maintainers.
• Provide remote 1st and 2nd line support when required.
• Produce clear technical documentation, maintenance reports and knowledge base articles.
• Support software deployments, configuration management and hardware lifecycle activities.
• Work closely with engineering, logistics and project teams to deliver outstanding customer support.
• Participate in a 24/7 on-call rota, 1 week in 4.

Technologies

• Cisco
• Firmware
• Hardware
• Hyper-V
• Support
• LAN
• Network
• Security
• VMware
• Windows

More

We are recruiting a Field Service Engineer to join our growing team in Woking, UK, working in a hybrid arrangement with 4 days onsite in Woking or at customer sites in the South. This role supports advanced secure systems used across the UK and internationally, with a salary of £60,000 to £70,000 per annum plus an on-call allowance. We offer the opportunity to work hands-on with mission-critical technology in operational environments, alongside engineering, logistics and project teams, delivering technical support, customer training and maintenance for highly secure systems.

last updated 38 week of 2026