Solutions Engineer

Salary: £78,000 - 101,000 per year

Requirements

• 3+ years of experience in solution design or integration with direct client interaction in a SaaS-based environment; Solutions Engineer experience is preferred
• Strong communication skills with the ability to deliver solution pitches and explain complex technical concepts to both technical and non-technical audiences
• BA/BS/Masters degree in Computer Science or another technical field
• Strong understanding of systems integration concepts, API implementation (RESTful services), and relational databases (SQL)
• Strong problem-solving and troubleshooting skills
• Experience working closely with remote teams
• Ability to learn and work with a variety of technological environments, including emerging technologies, methodologies, and cloud/IT solutions
• Ability to multitask and work well under deadlines in a changing environment
• Previous experience in eCommerce and Logistics/Operations is a strong advantage

Responsibilities

• Help clients understand the value and flexibility of our platform by explaining technical features and solving potential roadblocks
• Work with the team to identify and qualify business opportunities, technical objections, and strategies to resolve integration challenges
• Recommend integration strategies and provide best-practice guidance to help customers successfully implement and optimize our platform
• Act as a technical focal point for client integrations, including demonstrating and prototyping integrations in merchant environments
• Provide ongoing education and technical support to current partners and integrated clients
• Stay current on our product features and roadmaps by participating in internal technical discussions and sharing client feedback with Product and R&D
• Lead technology and integration discussions in both face-to-face and remote meetings with prospects and existing clients
• Bring client feedback, input, and requests back to our Product and R&D teams

Technologies

• API
• Cloud
• Support
• SQL
• DevOps

More

We are Global-e (Nasdaq: GLBE), the worlds leading platform for global direct-to-consumer e-commerce, helping brands and retailers sell worldwide with localized experiences across markets. We support some of the worlds most recognized brands and operate at massive global scale through teams across North America, EMEA, and APAC. Our technology-driven end-to-end solution combines localization capabilities, global operations, and big-data analytics to help merchants scale worldwide. We are a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work. This is an on-site role in our Solutions department.

last updated 34 week of 2026