Application Support Engineer - Glasgow

Salary: £26,000 - 28,000 per year

Requirements

• Proven experience in Application Support or 1st / 2nd Line Support
• Strong hands-on SQL skills, with Azure SQL as a bonus
• Familiarity with Active Directory / Entra ID (Azure AD)
• Ability to support users remotely
• Understanding of ITIL, Change Management, or similar methodologies

Responsibilities

• Provide hands-on application support across our core platforms
• Manage and escalate support tickets appropriately
• Collaborate with DevOps, Infrastructure, and other teams
• Monitor remote client servers for stability
• Manage user accounts and support portal access
• Contribute to deployments, change/config projects, and process improvements

Technologies

• Active Directory
• Azure
• DevOps
• Support
• ITIL
• SQL
• Cloud
• REST

More

We are a fast-growing global SaaS provider with a strong reputation in our domain. We offer a hybrid working model based from either our Edinburgh or Glasgow office, with rotational shifts and a mix of office and work-from-home days depending on the schedule. We provide a competitive salary of £26K-£28K plus bonus, private healthcare, flexible working, recognition rewards, career development and upskilling opportunities, and a friendly, supportive team environment. This is a great opportunity to join a tech-driven business working on impactful projects with clear progression prospects.

last updated 31 week of 2026