Network & Security Engineer - Hybrid

Salary: £50,000 - 55,000 per year

Requirements

• Strong hands-on experience with Palo Alto Networks technologies
• Current Palo Alto certification (NGFW or SSE)
• Solid networking fundamentals (routing, switching, firewalls)
• Experience in a managed services or enterprise environment
• Strong troubleshooting and analytical skills
• Comfortable communicating with customers and stakeholders
• Experience with Prisma Access / SASE (desirable)
• Exposure to SD-WAN or cloud security architectures (desirable)
• Experience with monitoring tools (e.g. SNMP-based platforms) (desirable)
• ITIL environment experience (desirable)
• SC Clearance (desirable)

Responsibilities

• Providing 2nd and 3rd line support across network and security environments
• Managing and supporting Palo Alto firewalls, Prisma/SASE solutions, and security platforms
• Monitoring customer environments and proactively identifying issues
• Handling incidents, changes, and service requests within SLA
• Performing upgrades, patching, and configuration changes
• Supporting onboarding of new customers and maintaining documentation
• Collaborating with internal teams and vendors on complex issues
• Mentoring junior engineers and contributing to team knowledge
• Gradually getting involved in projects, deployments, and broader technical initiatives

Technologies

• Cloud
• Support
• ITIL
• Network
• Prisma
• Security

More

We are a growing, people-first managed services organization that invests heavily in our security capabilities. We are seeking a technically strong Network & Security Engineer with a passion for Palo Alto technologies to join our high-performing engineering team. This role is hybrid, with flexibility in remote working. We offer clear progression pathways, funded certifications, and structured training plans in a collaborative culture where our team genuinely supports each other.

last updated 20 week of 2026