Change Analyst - Milton Keynes

Salary: £33,000 - 48,000 per year

Requirements

• Must either have or the ability to undertake Security Clearance
• Broad experience in an IT Service environment
• Proven ability to work under pressure and to tight deadlines
• Demonstrates analytical and systematic approach to resolving complex problems and assignments
• Ability to manage risk associated with changes
• Strong time management skills
• ITIL v3 Foundation certification
• Well-spoken and articulated
• Ability to work concisely and professionally

Responsibilities

• Evaluate Change Requests for impact, risk, and alignment with business objectives
• Facilitate approvals by coordinating with stakeholders to ensure changes are properly authorized and scheduled
• Maintain accurate documentation of all changes for compliance and audit purposes
• Identify opportunities to streamline processes and enhance change governance
• Ensure all Requests for Changes are registered on the Tool Management System for tracking and auditing
• Vet all RFCs and ensure timely and correct approvals by authorized approvers
• Update progress and actions on logged RFCs in the Tool Management System
• Process Emergency Changes efficiently in line with Change Management procedures
• Communicate approved changes to all affected service owners and the SOC Bridge
• Coordinate change building, testing, and implementation with relevant parties
• Close all RFCs in a timely manner
• Attend and/or chair CAB meetings in the absence of the Change Manager
• Manage engagements with Configuration Management and escalate issues as needed
• Act in accordance with Computacenter Information Security Policies and report any security risks
• Own and maintain the Remote Services Forward Schedule of Changes (FSC)
• Provide ad-hoc and routine change management reports as required

Technologies

• ITIL
• Security

More

We are seeking a Change Analyst to join our expanding team in Hatfield, Milton Keynes, or Nottingham. This critical role will ensure that all changes to systems, processes, and services are assessed, documented, and implemented with minimal risk and maximum efficiency. The Change Analyst will play a central part in our Change Management process, providing structure and governance while supporting innovation and growth. We value a dynamic environment and encourage collaboration across multiple teams to deliver safe and successful change.

last updated 14 week of 2026