Remote IT Support MSP / Luxury Brands

Salary: £40,000 - 70,000 per year

Requirements

• We are looking for an IT Support Engineer with an MSP background.
• We want a good communicator who can work effectively with clients and colleagues.
• We need someone who is commutable to Loughton.
• Experience in technical support is preferred.
• Experience with Microsoft operating systems is relevant.

Responsibilities

• We will manage multiple IT support tickets.
• We will troubleshoot and resolve helpdesk issues.
• We will ensure SLAs are met.
• We will provide support and implementation services to our clients.
• We will support Microsoft operating systems.
• We will learn from industry experts to continue upskilling.

Technologies

• Support
• Azure
• Cloud
• Excel
• Hardware

More

We are a fast-growing, award-winning support company working with luxury brands, blue chip businesses, and some of the most recognisable names in fashion. We offer a tight-knit team culture, comprehensive software training beyond the fundamentals, tangible goals and incentives, and strong progression opportunities. The role is based in Loughton on a hybrid working basis, with a salary of £38,000 to £42,000 plus overtime, a company bonus, and company benefits.

last updated 28 week of 2026