Change Management

Salary: £? - ? per year

Requirements

• Strong London Market insurance experience, including Lloyds or company market
• Proven delivery of change within underwriting or operational transformation programmes
• Demonstrated ability to drive stakeholder engagement and behavioural adoption
• Experience with process standardisation and operating model change
• Strong workshop facilitation, communication, and stakeholder management skills
• Experience with underwriting workbench, PAS, or workflow transformation is highly desirable
• Exposure to delegated authority or bordereaux operations is highly desirable
• Pragmatic, delivery-focused, and commercially aware
• Credible with senior business stakeholders
• Comfortable navigating complex environments and influencing without authority

Responsibilities

• Develop and deliver change strategies aligned to transformation objectives
• Drive stakeholder engagement across underwriting, operations, claims, and support functions
• Lead business readiness and adoption activities, including impact assessments and intervention planning
• Facilitate workshops to align on target operating models and process changes
• Deliver communications, training coordination, and change collateral
• Support embedding of standardised processes and monitor adoption outcomes

Technologies

• Support

More

We are seeking an experienced Change Management Consultant to support our London Market insurance client on a business transformation programme. This role is focused on underwriting-led process standardisation, operating model optimisation, and driving adoption of new ways of working across key business functions. It is a hands-on, delivery-focused contract role based in London (EC3) with three days onsite and two days remote, offered outside IR35 for an initial 10 weeks plus.

last updated 28 week of 2026