IT Technician

Salary: £41,000 - 81,000 per year

Requirements

• Strong interest and knowledge in:
• - Servers & virtualisation
• - Microsoft technologies
• - Networking (access, core & edge)
• - ERP/CRM systems
• - Backups & recovery
• - Monitoring tools
• - Hardware support
• Excellent communication skills and a friendly, customer-first attitude
• Logical, analytical thinker with strong problem-solving skills
• High attention to detail and pride in delivering quality work
• A collaborative team player with the confidence to ask for support when needed
• Ability to prioritise workload and provide regular updates to stakeholders
• Commitment to our core values: Honesty, Corporate Family, Continual Improvement, Quality, Innovation
• Desirable: Experience working in a similar technical support environment
• Desirable: Project management knowledge
• Desirable: Basic accounting or financial systems awareness

Responsibilities

• Provide deskside and remote support across all UK sites
• Maintain servers, operating systems, security tools, hardware, and mobile devices
• Assist with backups, business continuity, access management and licence renewals
• Produce clear training content, including video-based process guides
• Work collaboratively with Group IT in Germany
• Support SAP Business One implementation for new acquisitions
• Assist with cloud migrations and infrastructure transitions
• Help deliver new digital systems, including fleet software, AP automation, e-signing and expenses tools
• Support IoT initiatives connecting vehicles, sensors and devices for predictive maintenance
• Audit systems and processes to identify risks and opportunities
• Suggest and support new technologies that improve efficiency
• Ensure adherence to security, environmental and health & safety policies

Technologies

• Cloud
• CRM
• ERP
• Hardware
• IoT
• Support
• Mobile
• SAP
• Security
• DevOps

More

We are a modernising, innovative, and values-driven organisation committed to digital transformation and business growth. Our corporate family takes pride in delivering quality and supporting one another while constantly improving. As an IT Support Technician, you will collaborate with UK teams and our Group IT department in Germany to maintain and develop our technology landscape. Join us for a supportive, family-oriented working culture with opportunities for growth, development, and involvement in modern digitalisation initiatives, where your ideas truly make a difference.

last updated 24 week of 2026