Product Innovation & Support - REMOTE

Headquarters: Tampa, Florida, United States

Position Overview This role requires a digitally savvy, flexible Agronomist to join a dynamic team. This fully remote role is central to ensuring product quality , driving turf research , and delivering exceptional customer service to our nationwide client base. The ideal candidate will blend technical expertise in Turfgrass and soil science with a passion for leveraging digital tools to support a modern client base.

Key Responsibilities

• Product Claims and Quality Assurance
• Work with state regulators to clarify and potentially challenge product labeling requirements
• Maintain research and keep diligent records to help with customer interactions, claims, and product performance
• Monitor and test fertilizer product quality to help with claims, marketing, and responsiveness to customer feedback
• Assist with and provide turf expertise to Investigate and resolve product complaints, documenting findings and recommending corrective actions Turfgrass Research & Innovation
• Design, coordinate, and analyze remote field trials to evaluate fertilizer effectiveness across diverse environments
• Collect, interpret, and report on turfgrass data using digital tools and software, particularly office applications (Excel, Google Sheets) and reporting
• Stay current on industry research and integrate innovative practices into product development and customer recommendations
• Develop and implement testing procedures and protocols for new and existing products
• Work with State Regulatory bodies to clarify product labeling and compliance for new or substantially revised products Customer Service & Technical Support
• Sweep product marketing verbiage to make sure claims and quality are accurately reflected
• Serve as a primary point of contact for customer inquiries, offering science-based recommendations for fertilizer use, turf nutrition, and soil health.
• Provide virtual training, educational materials, and technical support to customers and internal teams
• Communicate research findings and product benefits through digital presentations, webinars, podcasts, and written reports

Required Skills & Qualifications

• Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field
• Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)
• Proficiency with digital business tools, data management software, and remote communication platforms
• Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance
• Excellent written and verbal communication skills for technical and customer-facing audiences
• Self-motivated, flexible, and capable of working independently in a fully remote environment
• Demonstrated customer service orientation and problem-solving abilities

Preferred Qualifications

• Turf specialization or equivalent experience with turf.
• Experience supporting retail fertilizer product sales and customer education.
• Prior experience with remote or distributed teams.

This role has a unique opportunity to shape the future of digital-first, growing retail fertilizer business.

Required Skills & Qualifications

• Masters degree or higher in Turfgrass, Agronomy, Horticulture, Crop Science, Soil Science, or related field
• Minimum 3 years’ experience in agronomy, agricultural research, or technical support (turfgrass and fertilizer industry preferred)
• Proficiency with digital business tools, data management software, and remote communication platforms
• Strong analytical skills and ability to interpret datasets related to turf management, soil conditions, and product performance
• Excellent written and verbal communication skills for technical and customer-facing audiences
• Self-motivated, flexible, and capable of working independently in a fully remote environment
• Demonstrated customer service orientation and problem-solving abilities

Benefits

• Paid Time Off

• Paid Holidays

To apply: https://weworkremotely.com/remote-jobs/custom-simple-solutions-turfgrass-horticulturalist-agronomist-product-innovation-support-remote