IT Business Partner

Salary: £37,000 - 77,000 per year

Requirements

• IT experience in a large complex organisation with strong IT team management experience.
• Experience of internal and external customer and stakeholder management with good communication and influencing skills.
• Experience of DHL IT systems.
• Essential knowledge of Blue Yonder 2023 Warehouse Management System (WMS).
• Experience of working on change management activities.

Responsibilities

• Coordinate central IT functions and lead local IT resources for the successful delivery of IT solutions.
• Manage budgetary responsibility and ownership of site IT roadmaps.
• Oversee change management and incident coordination.
• Play an active role in IT project delivery for the site.
• Act as a site IT SME providing end user service to enable the effective use of IT.
• Manage Blue Yonder WMS responsibilities dedicated to the customer on site.
• Manage IT suppliers, products, solutions, and service management to defined standards and SLAs.
• Serve as the business partner for the operational site and customer liaison for all IT services impacting the site.

Technologies

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We are the worlds leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting-edge solutions on a global scale. We are looking for an experienced IT Business Partner to provide IT services to our Coalville and Milton Keynes (MK:DC) sites within the ML technology function. This is a remote-based role requiring presence on-site 2-3 days per week. We offer a comprehensive benefits package including private medical insurance, 25 days annual leave with buy-back options, a discretionary performance bonus, and a generous pension scheme with an 8% employer contribution. Additionally, employees enjoy free 24/7 GP consultations, retail discounts, and various financial wellness schemes. We are proud global leaders in supply chain management with 188,000 people across 50 countries, committed to building an inclusive workplace and supporting the Armed Forces Covenant.

last updated 36 week of 2026