AI Engineer

Salary: £50,000 - 50,000 per year

Requirements

• Strong background in software or application development.
• Experience working with Python and/or Microsoft technologies.
• Experience building and integrating APIs and services.
• Ability to deliver solutions end-to-end, from design through to deployment.
• Confident communicating technical concepts to non-technical audiences.
• Good understanding of AI and Generative AI concepts and use cases.
• Interest in applying emerging technologies to solve real problems.
• Experience building AI-enabled features or tools is desirable.
• Knowledge of technologies such as RAG, vector databases, or LLMs is desirable.
• Background in regulated, public sector, or customer-focused environments is desirable.
• Experience working with CRM, contact centre, or case management systems is desirable.
• Awareness of accessibility, data protection, or service design principles is desirable.

Responsibilities

• Design and build applications and tools using modern engineering practices.
• Develop integrations, APIs, and automation to support key services.
• Translate business and user needs into working technical solutions.
• Explore where AI and automation can add value to real workflows.
• Build and test prototypes, then iterate based on feedback.
• Support deployment and early-stage live running of new solutions.
• Collaborate with non-technical stakeholders to shape and refine ideas.
• Work across the full development lifecycle, from shaping ideas through to production-ready delivery.
• Apply AI and modern software engineering practices to real-world service challenges.
• Work closely with product, user experience, and operational colleagues to deliver user-focused solutions.

Technologies

• AI
• CRM
• Support
• Python

More

We are offering a 6-month fixed-term contract for an AI Engineer role based in Birmingham, working predominantly remotely with occasional office attendance and more frequent attendance during probation. This is a full-time position of 35 hours per week, with a salary circa £50k. We offer a strong benefits package including 29 days annual leave plus bank holidays, a contributory pension scheme, flexible hybrid working, generous life insurance, wellbeing days, a healthcare cashback scheme, access to an Employee Assistance Programme, the ability to work outside the UK for up to 30 days in a 12-month period, a free on-site gym, and enhanced maternity pay. We are a collaborative team committed to inclusion, accessibility, and creating a workplace where everyone feels welcome, respected, and empowered to bring their authentic selves to work.

last updated 28 week of 2026