User Researcher

Salary: £104,400 - 116,000 per year

Requirements

• Proven experience working within UK central government environments
• Strong knowledge and practical application of GDS principles and service standards
• Demonstrable experience using mixed research methods (e.g. interviews, usability testing, surveys, analytics)
• Expertise in synthesising complex research data into clear insights
• Experience presenting findings and engaging with a range of stakeholders
• Ability to advocate for user needs and embed user-centred design practices
• Familiarity with accessibility standards (e.g. WCAG)
• Experience contributing to service assessments and GDS audits

Responsibilities

• Join a multidisciplinary User-Centred Design (UCD) team
• Ensure services are designed around user needs
• Align design processes with Government Digital Service (GDS) standards and best practices
• Conduct user research using various methods to gather insights
• Synthesize research data and present findings to stakeholders
• Advocate for user needs within the design process
• Contribute to service assessments and GDS audits

Technologies

• Security
• UX UI Design

More

We are a global leading IT consultancy seeking an experienced User Researcher to join our multidisciplinary User-Centred Design team for a central government client. This remote role offers approximately £450 per day outside IR35 for a duration of 6 months. We are committed to inclusive recruitment and welcome applicants from all backgrounds, ensuring that we assess every candidate solely on their merits, qualifications, and ability to perform the duties of the job.

last updated 19 week of 2026