Operations Analyst

Salary: £18,720 - 24,420 per year

Requirements

• Hold a relevant degree or have equivalent working experience
• Strong technical problem-solving skills with the ability to handle high-level escalations
• Awareness of cybersecurity practices and their contribution to maintaining global cyber hygiene
• Experience with ServiceNow and NexthinkDEX products would be an advantage
• Excellent communication and stakeholder management skills

Responsibilities

• Engage in regular meetings with regional teams to ensure a standardised approach to operations management
• Identify and implement opportunities to streamline current portfolio processes
• Act as a technical liaison between Workplace Operations and Technical Support (TS) engineers
• Provide technical support for escalated operational issues from the Workplace operations team
• Work with the Global Teams, external Service Partners and Delivery teams to identify and implement Automation and Service Improvements

Technologies

• Support
• ServiceNow

More

We are a company that specializes in animal health, committed to advancing our vision of food and companionship. We enrich life by developing innovative solutions that protect and enhance animal health. This hybrid role offers the opportunity to work both on-site in Hook and remotely, providing a flexible work environment.

last updated 18 week of 2026