Senior IT Technician

Salary: £33,000 - 35,000 per year

Requirements

• Minimum 2 years of experience in 1st, 2nd, or 3rd line support within an MSP or fast-paced helpdesk environment
• Strong working knowledge of Microsoft Exchange, Teams, SharePoint, and Intune
• Flexibility to work early (6:30 to 15:30) and/or late (12:00 to 21:00) shifts when needed
• A clean driving licence for occasional on-site visits
• Strong technical understanding of Microsoft technologies and cloud solutions

Responsibilities

• Provide advanced support for Microsoft 365 and Windows 10/11 across client networks
• Analyse and diagnose complex support issues, providing solutions to customers efficiently
• Communicate effectively via telephone and email, ensuring excellent customer service
• Provide high-quality remote and on-site support to customers as required

Technologies

• Cloud
• Support
• Microsoft 365
• SharePoint
• Windows
• Office 365
• DevOps

More

We are a well-established and ambitious Managed Service Provider, offering a challenging environment with plenty of opportunities to learn new products and skills. Our team works with the latest Microsoft technologies, supporting a diverse range of customer systems. This role is perfect for an experienced Technician looking to advance their career.

last updated 13 week of 2026