IT Support Coordinator

Salary: £30,000 - 40,000 per year

Requirements

• Proven experience providing IT support within a business environment
• Strong working knowledge of Power BI, Excel, and/or other visualization tools
• Experience collaborating with external IT providers
• Understanding of IT infrastructure, networking, troubleshooting, and hardware/software support
• Analytical mindset with proven experience using Power BI (desirable)
• Adaptable and able to thrive in a fast-paced, evolving environment
• Excellent communicator with the ability to work well across teams and levels
• Confident, positive, and eager to learn
• Able to explain technical issues in a user-friendly way
• Familiarity with IT support tools such as ticketing systems and remote support platforms

Responsibilities

• Provide first-line IT support, resolving hardware, software, and networking issues
• Liaise with external IT support partners, helping to streamline processes and reduce external reliance over time
• Collect, prepare, and analyse data to support leadership decision-making
• Build and maintain dashboards and reports using Power BI
• Support ongoing improvements to systems, processes, and data workflows
• Maintain documentation for IT systems, processes, and data sources
• Assist in onboarding and supporting staff with IT tools and systems

Technologies

• Excel
• Hardware
• Support
• Power BI

More

We are a dynamic organization located in Stowmarket, seeking a Technology and Data Support Co-ordinator to join our team. We offer a salary range of £30,000 to £40,000 per annum depending on experience, along with a supportive work environment that values learning and growth. If you are a proactive problem solver with a passion for IT and data, we encourage you to apply and become a part of our evolving team.

last updated 14 week of 2026