User Researcher

Salary: £50,000 - 50,000 per year

Requirements

• Commercial experience working as a User Researcher
• Strong knowledge of GDS and experience delivering to GDS standards
• Experience working within Agile delivery teams
• Confidence facilitating user research sessions and presenting findings to stakeholders
• A passion for advocating for users and influencing product direction through evidence-based research
• A portfolio demonstrating user research, user journeys, personas, usability testing and related UX artefacts

Responsibilities

• Plan, recruit and conduct user research sessions
• Run remote and face-to-face research, analyse findings and present recommendations
• Translate user insights into actionable requirements for design and development teams
• Collaborate with Product Managers, Service Designers and UX Designers within Agile delivery teams
• Champion user-centred design principles across complex digital transformation programmes

Technologies

• UX UI Design

More

We are a global consultancy continuing to grow our Digital Experience and User-Centred Design capability, and we are hiring a User Researcher to join our Newcastle team. This is a hybrid role with three days per week in the Newcastle office, supporting large-scale digital transformation programmes across government and regulated industries. We offer a salary of £50,000 to £54,000, plus bonus and pension, and the opportunity to work on meaningful digital services with experienced multidisciplinary teams while continuing to develop your User Research career.

last updated 32 week of 2026