IT Support Administrator

Salary: £26,000 - 28,000 per year

Requirements

• Experience in an IT Administrator, IT Support Technician, Technical Support Associate, First Line Support Advisor, or similar IT Support role
• Strong knowledge of Microsoft technologies including Office 365, Azure, and Active Directory
• Experience supporting Windows environments (Windows 10/11 and Servers)
• Strong troubleshooting and problem-solving skills
• Excellent communication skills with the ability to explain technical issues clearly
• A proactive and organised approach, with the ability to manage multiple tasks
• A team player with a positive and flexible attitude
• Full UK driving licence and willingness to travel between sites when required

Responsibilities

• Providing 1st/2nd line support to users across multiple offices (on-site and remote)
• Maintaining and supporting IT infrastructure including servers, networks, desktops, and remote devices
• Managing and supporting Microsoft 365, Active Directory, and Azure environments
• Installing, configuring, and upgrading hardware and software
• Diagnosing and resolving system and network issues efficiently
• Supporting IT security, backups, and business continuity processes
• Assisting with IT infrastructure projects and system improvements
• Liaising with external suppliers to source and implement IT solutions
• Managing user access, permissions, and password resets
• Supporting mobile device management and remote access systems
• Maintaining IT hardware including laptops, PCs, and printers
• Delivering user training, support, and technical guidance
• Creating and maintaining IT documentation, policies, and procedures
• Monitoring system performance and identifying areas for improvement

Technologies

• Active Directory
• Azure
• Hardware
• Support
• Microsoft 365
• Mobile
• Network
• Office 365
• Security
• Windows
• Cloud

More

We are a well-established and growing professional services firm with a national presence, seeking an IT Administrator to join our Manchester-based team. This role offers training and development opportunities as well as career progression. Our environment is collaborative and supportive, encouraging continuous improvement. Additionally, this position provides excellent exposure to a broad range of technologies, systems, and projects.

last updated 15 week of 2026