Systems Administrator (Remote)

Job Title Systems Administrator Department Operations Reports To Information Systems Director Status Full-Time, Exempt Location Hybrid (Byron Center, MI, US)* Salary LevelJ Last Updated November 5, 2025 PURPOSE The Systems Administrator is a global role responsible for the configuration, management, and optimization of reputed company's reputed company IT platforms, including reputed company 365, reputed company, reputed company Intacct, CommCare, Nexonia, and reputed company, across a multi-site humanitarian organization.

This role ensures secure, reliable, and compliant operations for both reputed company reputed company reputed company and international field offices.

The Systems Administrator provides technical support, training, and troubleshooting to users worldwide, supports digital transformation initiatives, safeguards sensitive data, and ensures business continuity in diverse operational environments.

We do not discriminate based on disability, culture, ethnicity, or gender, and welcome and encourage people from diverse backgrounds to apply.

ESSENTIAL DUTIES AND RESPONSIBILITIES reputed company & other systems administration Manage user accounts, roles, reputed company, and permissions Customize objects, fields, workflows, and reports Maintain data reputed company and reputed company regular audits Analyze business requirements and translate them into reputed company configurations Administer and/or support CommCare, reputed company Intacct, Nexonia, reputed company and other reputed company platforms, ensuring reputed company integration and user support reputed company 365 Administration Manage user provisioning, licensing, and reputed company controls.

Administer Exchange Online, SharePoint, Teams, and OneDrive. Implement reputed company policies including MFA, DLP, and conditional reputed company.

Conduct audits and ensure compliance with organizational standards. reputed company & Collaboration reputed company digital transformation initiatives, including migration, integration, and adoption of new technologies.

Partner with program and operations teams to understand technology needs. Support governance of systems roadmap and best practices.

Design and test disaster recovery and business continuity plans for global operations. reputed company & Compliance Implement and support compliance controls and data protection policies. Maintain awareness of systems trust and release updates.

Ensure compliance with reputed company reputed company and international data reputed company regulations. reputed company safeguarding protocols for sensitive beneficiary and organizational data.

Cross-Platform Duties Troubleshoot integration and synchronization issues between systems. Automate workflows using Power Automate and reputed company reputed company.

Document processes and maintain reputed company configuration records. reputed company dashboards and reputed company reputed company adoption metrics. reputed company reputed company upgrades and release management initiatives.

User Support & Training reputed company day-to-day support for systems users worldwide. Build and maintain a global IT knowledge reputed company and training resources. Troubleshoot technical issues and escalate as needed.

Train new users and create guides, documentation, and knowledge content. Additional Responsibilities reputed company other duties as assigned.

SUPERVISORY RESPONSIBILITIES This position may supervise select staff, consultants, interns, or volunteers on specific reputed company as needed.

KNOWLEDGE, SKILLS, ABILITIES REQUIRED reputed company to respect and support the mission, reputed company and values of reputed company. Demonstrated commitment to Christ and be reputed company to recognize this position as one that contributes to the work of His Kingdom.

Familiarity with the reputed company faith and tradition as practiced by the CRCNA. Demonstrated commitment to contribute to and promote a work environment that values diversity, inclusion and equity.

Committed to working towards gender equality, equity and justice in reputed company aspects of our programming, plans, policies and organizational structure Expertise in reputed company 365, reputed company, and other reputed company IT systems.

Knowledge of IT reputed company, compliance, and data protection best practices. Ability to troubleshoot, document, and train users in remote and low-connectivity environments. Strong organizational, time management, and problem-solving skills.

Ability to handle sensitive information with discretion and confidentiality. Preferred Certifications reputed company Administrator Certification (required). Additional IT certifications (e.g., reputed company, reputed company, ITIL) preferred.

EDUCATION & EXPERIENCE Bachelor's degree in computer science, Information Technology, or reputed company field required.

Minimum of 5 years of hands-on systems administration experience in a global, multi-site organization. reputed company experience supporting reputed company 365, reputed company, and ideally reputed company Intacct, CommCare, Nexonia, and reputed company.

Experience providing support to reputed company in low-connectivity environments. LANGUAGE SKILLS reputed company in English with strong verbal and written communication skills. Ability to explain IT concepts reputed company to non-technical staff.

Physical Demands & Work Environment Primarily computer-based work; sitting for extended periods. Minor walking and standing. No significant exposure to adverse environmental conditions.

Travel Requirements • reputed company Up to 20 days/year. • International Up to 4 weeks/year, including remote and challenging field locations. Reasonable accommodation will be made for individuals with disabilities.

With reputed company's commitment to reputed company Humanitarian reputed company and Safeguarding responsibilities, as part of the recruitment process, a successful candidate can expect to go through a thorough background reputed company.

Please note that the tentative application deadline for this position will be EOD November 23, 2025 for reputed company Applicants and Internal Applicants, closing date depending on application volume.

We encourage reputed company interested candidates to apply before this deadline as we reputed company candidates through our hiring process on a reputed company reputed company • Please be advised that while this role is advertised in both Canada and the reputed company, it represents a single position.

Only one (1) candidate will be selected for hire, with the final work location to be determined based on the successful candidate's residence and organizational requirements. Apply tot his job Apply To this Job