Senior Enterprise Architect - ServiceNow

Salary: £30,000 - 70,000 per year

Requirements

• 8+ years of overall IT experience
• 5+ years in enterprise architecture or solution architecture
• Proven track record of designing and implementing large-scale, enterprise-level systems across multiple domains
• 5+ years of ServiceNow platform architecture and solution design experience
• Strong understanding of enterprise architecture principles and frameworks (e.g., TOGAF, Zachman)
• Strong understanding of cloud computing concepts and foundational cloud skills (IaaS, PaaS, SaaS)
• Experience with DevSecOps practices and CI/CD pipelines
• Ability to bridge business and technology to translate strategic objectives into actionable architecture roadmaps
• Expertise in ServiceNow core components (Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB)
• Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules
• ServiceNow Certified Technical Architect (CTA) certification
• ServiceNow Certified System Administrator certification
• Certified Implementation Specialist (CIS) certification
• Experience with integration design patterns and technologies (Event Driven, REST, SOAP)
• Strong leadership, communication, and stakeholder influencing skills
• Bachelors and/or masters degree in computer science, Computer Engineering, or related field, or equivalent experience

Responsibilities

• Serve as the primary architect for the ServiceNow platform
• Lead the architecture and design of solutions across ServiceNow modules (ITOM, ITBM/PPM, HRSD, etc.)
• Partner with enterprise and solution architects to design end-to-end solutions spanning multiple platforms
• Develop an understanding of TJXs global business strategies and contribute to application rationalization & modernization roadmap
• Develop reusable frameworks, reference architectures, and design templates
• Support the publication and communication of strategic technology standards and roadmaps
• Define and evolve the enterprise ServiceNow platforms architecture and roadmap
• Promote DevOps, CI/CD, and cloud-native practices across enterprise solutions
• Lead high-level design, integration patterns, and performance/scalability best practices
• Ensure adherence to platform best practices and security
• Define and enforce architectural governance processes and design review boards
• Stay abreast of new ServiceNow product offerings and emerging technologies

Technologies

• Architect
• CI/CD
• Cloud
• CMDB
• DevSecOps
• DevOps
• Flow
• IaaS
• Support
• ITSM
• PaaS
• REST
• SOAP
• Security
• ServiceNow
• TOGAF
• AI
• Azure

More

At TJX Companies, we are a Fortune 100 company and the worlds leading off-price retailer, with opportunities for growth and development in our vibrant team. We value diversity and collaboration, offering abundant chances to thrive and make an impact within various sectors. Our benefits include an associate discount, 401(k) match, medical/dental/vision coverage, tuition reimbursement, and several other perks designed to support our associates. Join us in a supportive work environment where open communication is encouraged, and your contributions are valued.

last updated 15 week of 2026