Data Quality Lead (Pensions)

Salary: £60,000 - 60,000 per year

Requirements

• Previous management or senior management experience, ideally with at least five years experience.
• At least five years experience in Local Government pensions administration.
• Experience in client relationship and stakeholder management.
• Experience managing change in a fast-paced and agile environment.
• Ability to interpret complex data to inform decisions and drive improvement.
• Experience reviewing and improving end-to-end processes.
• Excellent verbal and written communication skills, with the ability to influence, articulate recommendations and make informed decisions.
• In-depth knowledge of pensions administration operations, statutory requirements and industry standards, with the ability to apply regulatory changes to data quality strategies.
• Strong analytical and problem-solving skills, including root cause analysis and data remediation.
• Understanding of data quality frameworks, standards and best practice.
• Experience designing and delivering data quality assurance programmes.
• Proven leadership experience, including talent development, performance management and building a culture of innovation and accountability.
• Experience leading or contributing to major data transformation projects.
• A passion for delivering a first-class member and employer experience.
• Knowledge of the UPM pensions administration system.
• A relevant professional qualification in pensions administration, data quality or business management.

Responsibilities

• Lead our pensions data improvement plan, aligning priorities to regulatory requirements, client expectations, service performance and business objectives.
• Embed an effective assurance regime, ensuring processes, controls and system design support high-quality pensions administration.
• Work with Planning and Insights to understand root causes and the impact of data quality issues.
• Ensure work is allocated effectively, and cases are processed and prioritised appropriately.
• Oversee data readiness for actuarial valuation activity across Local Government, Police and Fire schemes.
• Improve employer data performance, onboarding and data submissions, including oversight of TUPE transfers, employer cessations and new scheme employers.
• Produce and present management information, with a focus on root cause and trend analysis against service levels and key metrics.
• Support change projects, testing and audit activity, while reviewing processes to maximise technology and improve efficiency.
• Input into our risk register and, where appropriate, act as risk owner for data risks.
• Lead, motivate and develop six Data Quality Analysts/Technicians, creating a culture of accountability, collaboration and continuous development.
• Build strong relationships across Member Services, Data Services and Employer Engagement so data priorities are integrated into service delivery and change activity.
• Attend and present at client meetings, committees, boards and employer forums.
• Contribute to budget planning, resource prioritisation and forward planning for Value Added Business activity.
• Demonstrate strong understanding of regulatory requirements across Local Government, Police and Fire pension schemes.

Technologies

• Support

More

We are LPPA, a leading third-party pension administrator for the Local Government, Police and Fire sectors. We deliver trusted, accurate and compliant pension services, underpinned by strong data quality. This is a senior leadership role focused on leading a specialist team of six, driving our data strategy, and championing continuous improvement. The role is offered on a hybrid basis with two days in Preston, Lancashire, or remote working with travel for candidates living within 50 miles of our Preston office. We offer a competitive salary of £55k-£65k DOE, plus bonus and benefits, including 30 days holiday, Local Government Pension Scheme membership, health or dental plan, enhanced employee assistance, wellbeing support, free car parking in Preston city centre, and a collaborative, inclusive culture.

last updated 29 week of 2026