Application Support Analyst

Salary: £35,000 - 40,000 per year

Requirements

• Proven experience in an Application Support or similar technical support role
• Strong working knowledge of SQL and relational databases
• Experience supporting Windows environments
• Familiarity with service desk and ticketing tools such as Jira
• Experience using remote access and support tools
• Excellent communication and interpersonal skills
• Desirable: Experience supporting applications within healthcare or regulated environments
• Desirable: Understanding of data security and confidentiality best practices

Responsibilities

• Providing 2nd line application support to internal users
• Managing and resolving incidents and service requests
• Investigating application, database, and system issues
• Writing and running SQL queries for troubleshooting and data analysis
• Supporting Windows based environments and related infrastructure
• Working with remote access tools to support users across multiple sites
• Documenting fixes, processes, and known errors

Technologies

• Support
• JIRA
• SQL
• Security
• Windows

More

We are a growing healthcare organization located in Gerrards Cross, Buckinghamshire, seeking an Application Support Analyst to join our technology team. Our role is hands-on, focusing on business-critical applications used in clinical and operational settings. We offer a competitive salary between £35,000 - £40,000, along with benefits. If you are someone who enjoys solving problems and taking ownership of technical issues within a purpose-driven environment, we would love to hear from you.

last updated 13 week of 2026