UX Researcher – Mixed Methods

Job Description: Conduct UX research, primarily usability and quality-validation testing Maintain the social and technical systems that make research repeatable and scalable Report to the design manager and collaborate with the current UX researcher, product designers, product managers, and engineers Handle a backlog of studies, initially focusing heavily on one large ongoing project Grow toward owning research direction for one or more product areas with increasing autonomy Own the full study lifecycle from recruiting and scoping through analysis, communicating results, and identifying and collaborating on opportunities Evaluate shipped features and validate design assumptions Coach designers and PMs through study design, result interpretation, and next steps Build reusable research enablement assets, templates, reference guides, skills, and workflows Maintain and improve the research library, including documentation, tags, project organization, and findability Manage and maintain the research tool stack and supporting resources Review continuous feedback and ensure issues and friction points are tracked by relevant EPD pods Manage the participant panel, invitations, list quality, and project cleanup Process study compensation, file receipts, and track study budget utilization Handle vendor renewals and procurement coordination with legal, finance, and the senior researcherRequirements: 5+ years of experience in UX research or a related applied research field Strong usability testing skills across qualitative and experimental approaches Proficiency with survey design Ability to learn and deploy higher-precision quantitative methods as needed Solid grounding in structured and semi-structured qualitative interviewing Mixed-methods fluency across qualitative and quantitative approaches Clear, effective communication and ability to tailor research findings for different audiences Ability to advocate for insights in cross-functional settings Experience independently managing research logistics, including recruiting, scheduling, compensation, and study operations Experience working in developer tooling, enterprise, security, or networkingBenefits: An inclusive, flexible environment where you can be your authentic self Competitive total compensation package including base salary and equity incentive plan Comprehensive group benefits with no waiting period, including health, vision, and dental coverage for you and your family Remote-first work environment with virtual and in-person social events Corporate co-working program Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually Annual company retreat and team off-sites $1500 USD annually for professional development Mentorship, coaching, and internal promotion opportunities Flexible paid time off program Company-owned laptop (Mac or PC) Monthly home internet reimbursement $500 USD home office/workstation customization allowance Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents