IT Support Technician

Salary: £28,000 - 35,000 per year

Requirements

• 3+ years hands-on experience in an IT support, service desk, or infrastructure role
• Strong working knowledge of Windows Server and Azure environments
• Experience managing Microsoft 365 services (Azure AD, Exchange, Teams, SharePoint, Intune)
• Solid understanding of networking fundamentals (routing, VLANs, firewalls, VPNs, managed switches)
• Confident communicator with strong customer-facing skills
• Ability to work independently, manage priorities, and take ownership of issues
• Full, clean UK driving licence
• Nice to Have (But Not Essential)
• Experience with virtualisation technologies (Hyper-V, VMware)
• Familiarity with Microsoft Copilot or other AI-assisted productivity tools
• Previous experience working in an MSP or multi-client environment

Responsibilities

• Manage and support client networks, servers, and IT systems
• Provide technical support via phone, email, Microsoft Teams, and remote support tools
• Troubleshoot and resolve hardware, software, and network issues
• Install, configure, and maintain computer hardware, operating systems, and applications
• Manage and support Microsoft Server and Azure environments
• Implement and support Microsoft 365, SharePoint, and Intune solutions
• Design, deploy, and maintain managed network solutions
• Monitor client systems and proactively identify and resolve potential issues
• Ensure systems align with cyber security best practices
• Manage multiple open support tickets and prioritise workloads effectively

Technologies

• AI
• Azure
• Copilot
• Hardware
• Hyper-V
• Support
• Microsoft 365
• Network
• Security
• SharePoint
• VMware
• Windows
• Office 365
• Cloud

More

At IT Hub, we deliver reliable, high-quality IT support and managed services to businesses across the UK, Ireland, and Europe. Due to our continued growth, were expanding our team and looking for a skilled, customer-focused IT professional to provide workshop-based, remote, and onsite technical support across a diverse client base. This role offers hands-on exposure to a wide range of technologies including Microsoft 365, Azure, networking, virtualisation, and AI-driven tools. We promote a supportive, fast-paced MSP-style environment where learning, ownership, and progression are actively encouraged. We also offer training and certification support, exposure to a variety of technologies, and a clear career progression within our growing company.

last updated 18 week of 2026