Business Readiness Lead

Salary: £81,900 - 81,900 per year

Requirements

• Strong experience in business readiness / change delivery within complex programmes
• Background working in government or highly regulated environments
• Proven experience leading UAT/BAT and go-live readiness activities
• Strong stakeholder management and ability to influence at senior level
• Experience delivering at pace across multiple workstreams
• Excellent communication skills, including producing board-level materials
• Hands-on experience with Agile, Waterfall, or hybrid delivery models
• Previous experience working in the Public and/or Government Sector

Responsibilities

• Define and maintain the Business Readiness Plan, roadmap, and acceptance criteria
• Establish readiness governance including checkpoints, go/no-go criteria, and cutover planning
• Produce dashboards and reporting packs for senior stakeholders
• Lead change impact assessments across people, process, technology, and data
• Develop adoption strategies, including operating model updates and SOPs
• Track adoption and benefits realisation post go-live
• Define and manage UAT/BAT strategy, including scope, scenarios, and environments
• Coordinate test preparation, execution, and defect management
• Ensure readiness sign-off and audit compliance
• Own training strategy (TNA, materials, delivery methods)
• Deliver targeted communications plans and measure readiness
• Engage and influence senior stakeholders with evidence-based recommendations
• Lead cutover planning, rehearsals, and contingency planning
• Coordinate Early Life Support (ELS), including hypercare and stabilisation
• Capture lessons learned and drive continuous improvement
• Maintain RAID logs and manage readiness risks and mitigations
• Support assurance reviews, audits, and compliance activities
• Ensure security, data protection, and accessibility requirements are met
• Manage readiness MI and reporting (RAG status, training completion, test results)
• Utilise tools such as Jira, Confluence, SharePoint, MS Project, Power BI
• Align readiness data with programme delivery and benefits tracking

Technologies

• Confluence
• Support
• JIRA
• Power BI
• Security
• SharePoint

More

We are seeking an experienced Business Readiness Lead to drive planning, coordination, and execution of readiness activities across a complex transformation programme. This role will be mostly remote with occasional onsite work in Telford. The contract duration is 3 months, and the rate is £445 per day (inside IR35). Our team is focused on ensuring new capabilities are usable, stable, and fully adopted by end users, and we are committed to continuous improvement in all our processes.

last updated 22 week of 2026