Senior IT Support Engineer

Salary: £41,000 - 69,500 per year

Requirements

• We are looking for proven experience in a 2nd or 3rd line IT support or technical role.
• We require strong technical troubleshooting and problem-solving skills.
• We are looking for experience with technologies such as Intune, Azure, Active Directory, and cloud infrastructure.
• We require knowledge of networking solutions such as Meraki or Ubiquiti wireless systems.
• We need someone who can work independently and take ownership of technical projects.
• We require excellent communication skills and experience engaging non-technical stakeholders.
• Experience within education or schools is desirable but not essential.
• We require a full UK driving licence and willingness to travel across the region.

Responsibilities

• We support delivery of medium-scale IT projects, including procurement and rollout of systems.
• We conduct technical audits of IT systems and processes, identifying risks and improvement opportunities.
• We provide expert problem-solving and challenge existing approaches to implement effective solutions.
• We contribute to IT estate refresh planning, including budgeting and infrastructure improvements.
• We deliver training and guidance to local IT staff to build capability.
• We provide short-term specialist support during IT incidents or crises.
• We work closely with stakeholders across schools, communicating technical concepts clearly.
• We travel to schools across South East England as part of project delivery within working hours.

Technologies

• Active Directory
• Azure
• Cloud
• Support
• Mobile

More

We are a leading organisation recruiting for a Senior IT Support Engineer to support schools across South East England with advanced IT projects, audits, and escalated technical support. This is a field-based, hybrid role with around 80% remote working and an 18-month fixed-term contract. The position offers a salary of £40,000 to £45,000 plus benefits. We are looking for a proactive and adaptable professional who thrives in a mobile role, working closely with local IT teams and educational stakeholders to deliver technical solutions, improve infrastructure, and support critical IT operations across the region.

last updated 19 week of 2026