In-Form Release Manager

Salary: £60,000 - 60,000 per year

Requirements

• We have a strong understanding of how software products are released and maintained in a commercial SaaS or product-led software environment.
• We have knowledge of release management processes, including release planning, release readiness, release documentation, and coordination of customer upgrades.
• We have experience coordinating software releases or product updates in a commercial SaaS or product environment.
• We understand the importance of organisational readiness when introducing new features or product changes.
• We have experience managing or supporting product releases across multiple customer environments, including coordinating upgrades or rollouts.
• We can produce clear documentation and communications about software products.

Responsibilities

• We coordinate and run the release process for our SaaS product, ensuring new features, improvements, and fixes are delivered in a structured, reliable, and well-communicated way.
• We work with the Head of Product, Product Manager, Product Owner, Technical Architect, and Engineering Lead to plan and coordinate product releases.
• We own and run the release readiness process across our organisation.
• We create and maintain key release artefacts, including release notes, documentation updates, and knowledge articles.
• We plan and manage phased customer upgrade strategies, coordinating upgrades across multiple customer environments.
• We monitor adoption of new package versions, actively manage version sprawl, and identify customers who may require additional assistance.

Technologies

• Architect
• Support
• Network
• Product Manager
• Product Owner
• Salesforce

More

We are a worthwhile charity that supports some of the most in need people and works closely with other charities to create a strong network of support for vulnerable communities. This Salesforce Release Manager role is based in London with remote working available, offering a salary of up to £60,000, flexible working arrangements, and generous holiday allowances of 30 days plus bank holidays. We also provide employee assistance and training programmes. We are committed to equality, diversity, and inclusion and welcome applications from all qualified candidates.

last updated 19 week of 2026