Infrastructure Engineer

Salary: £46,000 - 59,000 per year

Requirements

• We are looking for an experienced infrastructure professional with a proven track record of delivering and supporting enterprise-grade environments.
• We require at least 3 years experience in an infrastructure engineering or senior support role within a multi-site or multi-venue environment.
• We need hands-on experience across networking, including routing, switching and Wi-Fi.
• We require experience with server virtualisation and Microsoft cloud platforms.
• We need a solid understanding of network security principles, firewall management and patch management disciplines.
• We require experience supporting infrastructure during live events or in operationally demanding, high-pressure environments.
• We need strong vendor and stakeholder management skills, with confidence in owning supplier relationships and escalations.
• We require a clear communicator who can translate complex technical issues for non-technical operational teams.
• We are looking for a self-starter who can plan and deliver infrastructure projects with minimal oversight.
• We require candidates to be eligible to live and work in the UK.

Responsibilities

• We design, deploy and maintain on-premises and hybrid cloud infrastructure across our venues in the UK and Europe, including network, server, storage and virtualisation layers.
• We provide escalation support for infrastructure incidents, diagnosing, troubleshooting and resolving issues efficiently with full ticket tracking through our IT service management platform.
• We lead infrastructure workstreams for venue openings and technology refresh projects, including planning, vendor coordination and end-to-end delivery.
• We carry out proactive capacity planning, health monitoring and preventative maintenance across our venue infrastructure environments.
• We act as the subject matter expert for infrastructure technologies, producing clear runbooks, SOPs and technical documentation for our operational and support teams.
• We collaborate with our Retail and Hospitality Technology teams to identify and resolve site-based connectivity, integration or platform dependency issues that affect event-day operations.
• We manage relationships with vendors, ISPs and third-party partners to deliver timely issue resolution and infrastructure improvements.
• We identify and champion continuous improvement opportunities across reliability, performance, security posture and operational efficiency.
• We provide on-site technical presence at venues during major events, go-lives and infrastructure deployments where remote support is insufficient.

Technologies

• Cloud
• Firewall
• Support
• Network
• Security
• Azure
• Cisco
• DevOps
• Hyper-V
• ITSM
• Microsoft 365
• Office 365
• ServiceNow
• VMware

More

We are Oak View Group, and we are reinventing the way the world comes together. We are driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve. Our Enterprise Technology team plays a central role in shaping the infrastructure that supports our UK and European venue estate, from major stadia and arenas to concert halls, theatres, entertainment complexes, premium hospitality spaces and back-of-house operations. This London-based role offers a salary of 48,000 to 52,000 depending on experience, with occasional regional travel and planned out-of-hours or weekend availability around major operational moments. We are committed to inclusion and want to hear from candidates from all backgrounds.

last updated 21 week of 2026