Apple IT Support Engineer

Salary: £35,000 - 35,000 per year

Requirements

• Previous experience in a hands-on IT support role
• Strong Apple and Mac support experience
• Confidence supporting Apple devices and ecosystems, including iPhones, iPads, MacBooks, and Apple TV
• Experience supporting Android mobile devices
• Experience supporting Microsoft 365 and Exchange environments
• Strong troubleshooting skills across a broad technical environment
• Strong interpersonal and communication skills
• A calm, adaptable, and service-led approach
• Trustworthy, discreet, and highly professional
• Comfortable working across multiple locations when required
• Full driving licence preferred

Responsibilities

• Provide highly responsive IT support to senior stakeholders and support staff
• Support Apple devices and Apple ecosystems
• Manage and troubleshoot iPhones, iPads, MacBooks, Apple TV, and related technologies
• Support Android mobile devices
• Support Microsoft 365 and Exchange environments
• Maintain and improve Wi-Fi and connectivity across multiple sites
• Assist with smart TVs, Sky systems, gaming consoles, and entertainment technology
• Provide both remote and in-person support
• Help assess existing infrastructure and recommend improvements where appropriate
• Support hardware, software, and general day-to-day technical issues
• Occasionally provide out-of-hours or remote support when required

Technologies

• Android
• Hardware
• Support
• Microsoft 365
• Mobile
• Office 365

More

We are a highly professional and fast-moving organisation with around 100 staff across multiple locations and an established internal IT team. This role is focused on providing a personal, hands-on, and highly responsive technology support experience for senior stakeholders, their wider support staff, and associated personal technology environments. We offer a modern workplace where technology plays an important role across both business operations and lifestyle environments, and this is an excellent opportunity for someone who genuinely enjoys IT support and variety in their day-to-day work.

last updated 22 week of 2026