Power Platform Support Engineer

Salary: £50,000 - 50,000 per year

Requirements

• Experience in a troubleshooting, technical support or similar role
• Experience supporting Power Platform (Power Apps, Power Automate, or Power BI)
• Exposure to Microsoft Dynamics 365 (strong plus, but not essential)
• Strong troubleshooting and customer service skills
• Knowledge of SQL and databases is advantageous
• Familiarity with ticketing and CRM systems
• Excellent written and verbal communication skills
• Self-motivated, team-oriented, and eager to learn

Responsibilities

• Troubleshoot technical issues across Microsoft Power Platform tools
• Provide clear, professional support to customers via ticketing systems and meetings
• Collaborate with development and consulting teams on escalations
• Track and document issues effectively to ensure timely resolutions
• Stay up to date on platform updates and share insights with customers and team
• Contribute to service improvement and internal knowledge base

Technologies

• CRM
• Support
• Microsoft Power Platform
• Power BI
• SQL
• Office 365

More

We are a certified Microsoft Solutions Partner dedicated to investing in our people and creating an outstanding working environment that balances career growth with personal wellbeing. As a Microsoft Power Platform Support Engineer, youll join a dynamic team helping to deliver exceptional support to our growing customer base. We offer an array of industry-leading benefits, including a 9-day fortnight, hybrid working options, private medical insurance, and opportunities for professional development. The role is remote within the UK, with occasional in-office onboarding and team meetings.

last updated 17 week of 2026