Network Engineer II (Remote/ Dallas TX)

DataBank is a leading enterprise-class service provider that provides 100% uptime and customer data, applications, and equipment availability.

Databank's managed services are built around its world-class facilities, multi-homed Internet access hub, and multi-petabyte storage and backup infrastructure.

In addition, we provide a redundant managed colocation environment for companies wishing to outsource their IT infrastructure. This environment consists of space, power, and network transport services. DataBank is proud to be an Equal Opportunity Employer.

Our work culture at DataBank does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veterans' status, gender, gender identity, gender expression, genetic information, sexual orientation, or any other characteristic protected by applicable federal, state, or local law.

High Level Description of Role - The Network Engineer II role is responsible for operations, management, and security of all DataBank data center and enterprise networks. This includes 75 data centers across 27 markets in the US and EMEA.

This engineering role will work directly with customers as well as internal engineering, Cloud, Operations, Sales, Product, IT, and Data Center teams to ensure the service and SLA requirements established by the company.

The individual should have a customer first mentality and work well with others. Be well organized, multi-faceted, be able to shift priorities on a moment's notice. Work after hours, performing operational maintenances, scheduled customer changes, and on-call duties.

Responsibilities: Routing & switching, Firewall, Load Balancing, IDS/IPS, and DDoSDocumentation of standards and policy/proceduresSecurity and Compliance assurancePlan and document new datacenter network and Wi-Fi builds.Work with network engineers and contractors to ensure timely delivery of new datacenter builds.Escalation for Operations and Support OrganizationsExecution of standard & complex changes in the network environmentInteracting with customers for activations, migrations, and incidentsDeployment and support of new services and features Qualifications: 5+ years of hands-on technical experience in Enterprise or Service Provider NetworksBachelor's degree or equivalent experienceExperience with Juniper switch/router hardware and JUNOSExperience with firewalls and loadbalancing.Strong customer service and interpersonal skills, including excellent written/verbal communicationsExcellent problem-solving skills.Strong understanding of troubleshooting techniques and change management executionExhibits mature organizational and time management skillsExperience with high availability global environment with 99.999% SLAAccomplishes tasks with minimal supervision.Exeperience with WiFi troubleshooting and deploymentExperience with coordination of projects between multiple teams.Proven ability to communicate networking concepts to other teams.

Optional skills: Cisco Meraki Wifi experienceScripting/Programming language experience associated with NetOps automationExperience with Palo Alto Firewalls and Panorama NMS Benefits: Health, Vision and Dental Insurance PackagesShort-Term and Long-Term Disability?InsuranceLife Insurance401k with company matchPaid Time Off and Paid HolidaysTuition and Certification ReimbursementVolunteer Time OffParticipation in Employee Ownership program