IT Infrastructure & Server Engineer

Salary: £30,000 - 30,000 per year

Requirements

• We require an experienced IT Technician with a track record of working as part of a team and taking ownership and responsibility.
• We require someone who can build strong customer relationships and communicate professionally.
• We require the ability to prioritise workload and work to deadlines.
• We require proven experience providing IT installation and support, including troubleshooting hardware and software issues.
• We require the ability to handle confidential and sensitive information with tact and discretion.
• We require a high standard of written and verbal communication.
• We require experience with PCs and workstations, Windows OS, Apple OS, and Microsoft server hardware and software.
• We require experience with Microsoft Office and cloud services such as Google and Microsoft 365.
• We require experience with Microsoft server infrastructure, including Windows Server 2016, 2019, and 2022 administration.
• We require experience with Active Directory, Group Policy, DNS, DHCP, file and print server management, NTFS and share permissions, and user and computer account management.
• We require experience with server patching, maintenance, migrations, upgrades, performance monitoring, troubleshooting, Remote Desktop Services, and Windows Server security hardening.
• We require experience with virtualisation, including Hyper-V installation, configuration, management, virtual machine creation, virtual networking, virtual switch configuration, backups, restores, and snapshot management.
• We require experience with routers, switches, Wi-Fi devices, and general networking.
• We require the ability to work on-site in Pembrokeshire or relocate to the area.
• Knowledge of VMware environments would be advantageous.

Responsibilities

• We provide remote telephone, workshop, and email technical support.
• We diagnose and resolve hardware and software issues for PCs, laptops, printers, tablets, servers, and other devices.
• We diagnose and resolve network issues.
• We create and modify email accounts, including data migration.
• We install and help monitor anti-virus, RMM, and backup systems.
• We programme VoIP phones and cloud-based systems.
• We install and support Windows Server environments.
• We administer Microsoft 365.
• We manage Active Directory, Group Policy, and DNS.
• We deliver backup and disaster recovery solutions.
• We troubleshoot networking equipment such as routers, switches, and Wi-Fi.
• We provide customer support both onsite and remotely.
• We apply cybersecurity best practices and endpoint protection.

Technologies

• Active Directory
• Cloud
• Hardware
• Hyper-V
• Support
• Microsoft 365
• Network
• Security
• VMware
• Windows
• Office 365
• DevOps

More

We are a growing and busy IT team based in Haverfordwest, Pembrokeshire, providing a wide range of IT and telecommunications products and solutions to our customers. Our business has grown organically through strong, positive relationships with our customers, and no two days are the same. We offer a varied role with responsibility across support, systems administration, networking, and cybersecurity. We ask applicants to apply with a covering letter and CV. Salary will be dependent on experience and probation period, and we will only contact candidates we wish to invite to interview if we receive a high volume of applications.

last updated 29 week of 2026