IT Support Engineer

Salary: £28,000 - 32,000 per year

Requirements

• Strong desktop support skills across Windows 10, Windows 11, and MacOS
• Corporate deskside support experience
• Experience in software and hardware-focused technician roles
• Extensive experience in supporting C-Suite and senior executives
• Knowledge of cloud services, device management, and authentication
• Familiarity with Microsoft Azure environments and Active Directory
• Experience managing and monitoring Intune for device and application management
• Knowledge of Jamf Pro for macOS device management
• Experience with Okta for identity and access management
• Understanding of Microsoft Office productivity suite administration
• Experience configuring and administering remote access and VPN
• Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
• Excellent strategic thinking and technical knowledge skills
• Exceptional interpersonal skills for effective teamwork and communication
• Commitment to continuous improvement and understanding of business needs

Responsibilities

• Provide technical support to end-users for issues related to cloud services, device management, and authentication
• Maintain up-to-date knowledge of best practices in computing, device management, and security
• Collaborate with other IT teams to implement new technologies and solutions
• Document procedures, policies, and troubleshooting steps for common issues
• Administer and maintain Microsoft Azure environments, including users and Active Directory services
• Monitor and troubleshoot issues related to Azure resources and services
• Gather information and troubleshoot security-based protocols for Azure user logins
• Configure, manage, and monitor Intune for device and application management
• Troubleshoot and resolve issues related to device enrollment and compliance in Intune
• Manage software distribution and application configurations using Intune
• Administer and support Jamf Pro for macOS device management
• Support and manage Okta for identity and access management
• Monitor and troubleshoot user authentication issues in Okta
• Set up and support mobile devices and desktop telecommunications

Technologies

• Active Directory
• Azure
• Cloud
• Hardware
• Support
• macOS
• Mobile
• Security
• VPN
• Windows
• iOS
• Office 365

More

We are a global market leader seeking to hire an IT Support Engineer to join our team in Uxbridge, Middlesex. This is a permanent, onsite position that offers an excellent opportunity for the right candidate to thrive in a dynamic environment. We value collaborative teamwork and provide a supportive atmosphere where continuous improvement is encouraged. Join us in driving innovation and excellence in IT support.

last updated 16 week of 2026