Implementation Engineer

Salary: £34,000 - 37,000 per year

Requirements

• Strong SQL skills, including writing and troubleshooting queries against relational databases.
• Practical experience with data cleansing, transformation, deduplication, and validation techniques.
• Confidence with Excel, including formulas, lookups, and pivot tables, for large-scale data preparation and reconciliation.
• Exposure to ETL tools or scripting such as Python or PowerShell is an advantage.
• Strong analytical mindset with the ability to spot inconsistencies and anomalies in large datasets.
• Methodical, detail-oriented approach to handling large volumes of sensitive customer data.
• Ability to translate customer requirements into system configuration.
• Confident, engaging trainer able to explain technical concepts to non-technical users.
• Organised, able to manage multiple implementation projects and timelines concurrently.
• Clear written communicator, comfortable producing configuration and training documentation.
• Commercial experience in data migration, implementation, or software/business consulting, ideally within B2B software or SaaS.
• Hands-on SQL and relational database experience is essential.
• Experience delivering customer training or software implementations is a strong plus.

Responsibilities

• Extract, cleanse, transform, and validate customer data from legacy systems, spreadsheets, and third-party exports ready for migration.
• Write and maintain SQL scripts and ETL routines to map source data fields to our platform schemas.
• Perform data quality checks, deduplication, and reconciliation to ensure migrated records match source counts and business rules.
• Build and refine reusable data migration templates and scripts to speed up future onboarding projects.
• Investigate and resolve data discrepancies raised during UAT, working directly in the database and back end to correct records.
• Document data mapping decisions, transformation logic, and known exceptions for audit and handover.
• Configure platform settings, workflows, and integrations to match each customers agreed solution design.
• Deliver end-user and administrator training sessions, remote and on-site, tailored to each customers processes.
• Support go-live and hypercare, troubleshooting issues and ensuring a smooth handover to Support.
• Produce clear configuration and training documentation, and contribute to internal implementation playbooks.

Technologies

• ETL
• Excel
• Support
• PowerShell
• Python
• SQL

More

We are hiring an Implementation Engineer to join our Hull-based team on a hybrid basis, with three days a week in the office. This is a hands-on role sitting at the intersection of data and delivery, focused on customer data migration, system configuration, training, and go-live support. We offer a competitive salary of £34,000 to £37,000, a 5% company pension contribution, private healthcare via BUPA, 30 days holiday plus bank holidays, an Employee Assistance Program, an electric car scheme, a cycle to work scheme, and enhanced maternity/paternity pay. We are an equal-opportunity employer committed to diversity, equality, and inclusion, and we encourage applicants from all backgrounds to apply.

last updated 31 week of 2026