IT Systems Engineer

Salary: £35,000 - 40,000 per year

Requirements

• 3+ years experience in an IT support or systems engineering role
• Strong 2nd/3rd line troubleshooting experience
• Hands-on experience with Windows Server environments
• Experience supporting physical server infrastructure
• Virtualisation experience (Hyper-V or VMware)
• Administration of Microsoft 365 (Exchange, SharePoint, Teams)
• Active Directory and Azure Active Directory management
• Group Policy configuration and management
• Troubleshooting Windows 10 and Windows 11 environments
• Firewall troubleshooting (FortiGate experience preferred)
• Solid understanding of networking fundamentals (VLANs, DNS, DHCP, VPN)
• Knowledge of security best practices including MFA, anti-virus and encryption
• Experience with backup solutions, ideally Veeam
• Familiarity with patch management tools and processes
• Nice to have:
• Experience with Ubiquiti WiFi or networking solutions
• Knowledge of Avaya IP Office phone systems
• Experience administering Microsoft SQL Server
• Familiarity with Windows deployment tools such as MDT or WDS

Responsibilities

• Provide 2nd and 3rd line support, resolving complex technical issues
• Ensure systems remain stable and secure
• Get involved in wider IT projects, supporting planning and implementation
• Collaborate with colleagues across the UK and Europe
• Travel to remote sites across the UK and Ireland to support deployments and maintain infrastructure
• Monitor and maintain internal systems, including managing updates and patching
• Help maintain strong security practices across the environment

Technologies

• Active Directory
• Azure
• Firewall
• FortiGate
• Hyper-V
• Support
• Microsoft 365
• SQL
• Security
• SharePoint
• VPN
• VMware
• Veeam
• Windows
• Office 365
• Cloud

More

We are a growing IT team supporting operations across the UK and Europe, and we are looking for an IT Systems Engineer to join us. This role is perfect for someone who enjoys tackling technical problems and improving infrastructure while working on meaningful projects. You will play a key role in ensuring our systems run smoothly and securely. Our team fosters collaboration across multiple sites, and while the position involves some travel for support and deployments, we offer a supportive work environment where innovation is encouraged.

last updated 15 week of 2026